SASSA Status Approved But No Payment Received Yet?

When you checked your SASSA SRD R350 grant status and saw that it was approved but no payment date is shown, don’t worry, you’re not alone. This is a common issue many applicants face. In this article, we’ll explore the most frequent reasons and how you can fix the problem quickly.

How Does SASSA R350 Payment Process Work?

Once an SRD grant application is approved, SASSA issues a pay date, indicating when your funds will be sent to your bank account, e-wallet, or made available for collection at Post Office or retail stores (like Pick n Pay, Boxer, or Checkers).

However, verification delays, bank account issues, or system backlogs can often lead to delays in displaying the payday or processing the payment itself.

Status Approved But No Payment Dates?

Why Is My SASSA SRD Approved But No Payment Yet?

  • Steps for Verification
    • Before releasing funds, SASSA performs strict eligibility checks, including confirming your income and identity. If your application data is incomplete or inconsistent, additional verification may be required, which delays payment processing.
  • Missing or Outdated Bank Details
    • Providing incorrect or outdated banking information during the SRD status check or application process can prevent SASSA from verifying your account. This is a major reason why approved applicants do not receive funds.
  • Bank Account Exceeds Means Test Limit
    • Your bank account must reflect financial need. If your balance exceeds the threshold set by the SASSA means test, your payment may be paused despite approval. Keep your balance within the required limit.
  • Incorrect Contact or Bank Details
    • Sometimes it’s not the bank account but your contact details, like your phone number or email, that are outdated. These details are essential for receiving verification requests and payment notifications.
  • Additional Verification Needed
    • If your status remains approved but no payday appears, SASSA may be requesting extra documentation or reconfirmation. Check your SMS inbox for updates, and ensure your registered phone number is active and accessible.
  • SRD System Glitches
    • SASSA’s payment system occasionally experiences technical issues or lags. These glitches can cause delays in updating pay dates. Most of the time, the issue resolves within a few hours or days without user intervention.
  • Suspected Fraud or Identity Issues
    • In some cases, if fraudulent activity is suspected (like multiple applications using the same ID or incorrect personal details), SASSA may freeze payment until the case is investigated. Always use accurate and truthful information.

SASSA Payment Status Messages

Status MessageMeaningWhat to Do?
Approved but No Pay Date
Your grant is approved, but payment hasn’t been scheduled yet.
Wait for SASSA to assign a pay date.
Pending
Your application is still being processed.
Check back later for updates.
FailedYour bank details were rejected.Update your banking details on SASSA’s website.
Bank Details PendingBanking verification is incomplete.Wait 7-10 days for verification.
Reapplication RequiredYour grant wasn’t renewed.Submit a new application immediately.

What to Do If You’re Approved But No Pay Date Appears?

Perform a SASSA Status Check

  • Go to the official SASSA Status Checker.
  • Enter your ID number and registered phone number.
  • Click Submit to see your updated grant status.

If your application status still says “Approved” but no pay date is indicated, check back in a few days to see if it has been changed.

Verify and Update Your Banking Details

  • Log in to SASSA website.
  • Update banking details.
  • Provide necessary information.
  • Submit updated details for verification.

Can I Still Receive My R370 from Last Year?

Yes, you may still be eligible to receive your R370 money from last year, depending on a few factors:

  • If your application was declined, submit a reconsideration request on the SASSA website.
  • If approved but unpaid, the grant may still be pending. Unclaimed funds are held temporarily, so act quickly.
  • Contact the SASSA helpline at 0800 60 10 11 for more details about your unpaid funds.